Features
The unique features of our service are what make the difference, and that distinction provides a definite advantage to you and the prospective clients you are attempting to reach:
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We employ certified bilingual intake specialists, not just operators.
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Thresholds for "urgent" and "standard" injury calls are 100% customizable.
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You will receive immediate notification, via direct connect, pager or other desired means, for all calls your firm considers "urgent".
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Appointments can be set for "standard" injury calls for the next business day.
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All calls are handled with superior professional detail.
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All calls are recorded in their entirety for accuracy.
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Printed case reports are faxed and/or emailed immediately following calls.
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You are granted easy access to Historical and Trending reports concerning your after-hours calls.
Bottom line:
The experience of our intake specialists and the flexibility of our software give us the exceptional ability to customize our service for your firm.
Whether our standard after-hours intake is what your firm is looking for or our 24-hour intake option better fills your needs, you can be assured that Legal Intake Professionals is committed to providing you and your callers with superior customer service at all times.
