Our Results and Experience
At Legal Intake Professionals®, we’ve dedicated ourselves to serving the needs of lawyers—and only lawyers—since January 2000. This intense focus has made us the best at what we do: securing new clients for law firms just like yours. Through the hard work of our skilled legal intake specialists, we continuously meet and exceed our goals, including:
- converting more than 2.5 million calls into potential cases,
- maintaining a 95 percent answer rate,
- upholding an 85 percent or better quality standard for all intake specialists,
- and achieving these feats consistently for more than 16 years.
LIP® is also proud to be 100 percent owned and operated in the USA. We don’t outsource our live answering service, or move our call centers to foreign countries to save money. Our office is located in Nashville, Tennessee, and our commitment to hiring talented professionals from the local community helps us provide the best possible answering services for attorneys.
Around-the-Clock Case Conversion
Many of your potential clients have work schedules, doctor’s appointments, or other obligations that make it difficult for them to contact you during regular business hours. Our after-hours answering service for lawyers makes your firm available to potential clients at any time of the day or night.
With the proven and effective legal support services from Legal Intake Professionals, your administrators, investigators, and office staff can focus their talents on casework while we focus ours on taking and processing your calls. Think of LIP as your personal legal assistant, on call 24 hours a day, seven days a week. When your office is closed, our legal intake specialists will still be here, ready to give your callers the same level of professionalism and empathy you expect from your own staff.
Don’t miss out on another after-hours case. To get 24/7 legal support services for your law firm from Legal Intake Professionals, call us toll-free at (800) 896-4611.
We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.
We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.
CASES WE HANDLE
Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.