People

Legal Intake Professionals

Intake Specialists at Legal Intake Professionals®

At Legal Intake Professionals®, our intake specialists aren’t just phone operators or call-center agents—they’re experienced legal intake experts who bring a combination of customer service skills, legal intake knowledge, and a passion for helping to every phone conversation. It’s our vision to complete all intakes for your firm with legendary empathy, consistent professionalism, and total focus, as a seamless extension of your firm. Years of legal intake experience informs the custom scripting that guides our expert legal intake specialists to excellent call outcomes for your firm.

We provide extensive, in-house training, so all our intake specialists have the benefit of our years of experience when they answer their first call. Our average intake specialist has processed more than 8,000 intakes, and our veteran specialists have handled between 10,000 and 40,000+ intakes during their years of experience at Legal Intake Professionals.

Our Legendary Quality Program

Our Legendary Quality Program rewards our team members for demonstrating our core values 24/7/365. Rather than focusing on call quantity alone, our Legendary Quality Program rewards our intake experts for demonstrating behaviors that enable them to serve as seamless extensions of your firm. Because when we address your potential leads with the same care and attention you expect from your staff, it’s not only a win for your potential clients, it’s a win for your law firm.

To equip your law firm with the 24-hour legal support services offered by Legal Intake Professionals, call us at (800) 896-4611 today.

The following team members have each processed between 5,000 and 50,000 intakes:

  • Denise
    45,057 Intakes
    Team Manager
    11 years
  • Kimela
    43,786 Intakes
    Expert Intake Specialist
    9 years
  • Agnes
    36,159 Intakes
    Bilingual Expert Intake Specialist
    15 years
  • Richard
    26,527 Intakes
    Expert Intake Specialist
    10 years
  • Joshua
    17,917 Intakes
    Senior Intake Specialist
    3 years
  • Melissa
    13,820 Intakes
    Senior Intake Specialist
    3 years
  • Grecia
    13,376 Intakes
    Real Time Administrator
    4 years
  • Alyscia
    11,032 Intakes
    Senior Intake Specialist
    5 years
  • Lidis
    10,852 Intakes
    Team Manager
    4 years
  • Morgan
    10,388 Intakes
    Senior Specialist
    2 years
  • Emely
    9,298 Intakes
    Team Supervisor
    4 years
  • Lorenda
    8,771 Intakes
    Client Success Coordinator
    2 years
  • Madely
    8,760 Intakes
    Bilingual Senior Specialist
    2 years
  • Susan
    8,736 Intakes
    Client Services Coordinator
    3 years
  • Marquis
    7,752 Intakes
    Quality Coach and Training Bay Lead
    3 years
  • Amber
    7,522 Intakes
    Senior Intake Specialist
    2 years
  • Denisse
    7,022 Intakes
    Senior Intake Specialist
    2 years
  • William
    6,652 Intakes
    Interim Workforce Manager
    4 years
  • Wendy
    6,470 Intakes
    Senior Intake Specialist
    1 year
  • Nichole
    6,208 Intakes
    Senior Intake Specialist
    2 years
  • Stephanie
    5,317 Intakes
    Senior Intake Specialist
    2 years
  • Sayetzi
    5,250 Intakes
    Senior Intake Specialist
    2 years
  • Christian
    5,250 Intakes
    Senior Intake Specialist
    1 year
  • Jeriesha
    5,014 Intakes
    Senior Intake Specialist
    1 year
  • Leann
    5,005 Intakes
    Senior Intake Specialist
    3 years
  • Brittney
    4,965 Intakes
    Quality Coach
    3 years
  • Kesita
    4,726 Intakes
    Quality Coach
    4 years
  • Steysha
    4,682 Intakes
    Senior Intake Specialist
    1 year
  • Derek
    4,243 Intakes
    Senior Intake Specialist
  • Aday
    4,156 Intakes
    Quality Coach
    2 years
  • Jenna
    4,037 Intakes
    Senior Intake Specialist
    1 year
  • Jessica
    3,975 Intakes
    Senior Intake Specialist
    1 year
  • Valeria
    3,577 Intakes
    Senior Intake Specialist
    1 year
  • Yoceline
    3,513 Intakes
    Time & Attendance Coordinator
    2 years
  • Tralisa
    3,361 Intakes
    Senior Intake Specialist
    1 year
  • Jacqueline
    3,288 Intakes
    Senior Intake Specialist
  • Domonique
    3,282 Intakes
    Senior Intake Specialist
    1 year
  • Manrique
    2,895 Intakes
    Senior Intake Specialist
    1 year
  • Jakeata
    2,825 Intakes
    Senior Intake Specialist
  • Amanda
    2,667 Intakes
    Senior Intake Specialist
    1 year
  • Thomas
    2,664 Intakes
    Senior Intake Specialist
    2 years
  • Montserrat
    2,623 Intakes
    Senior Intake Specialist
    1 year
  • Juan
    2,492 Intakes
    Senior Intake Specialist
    1 year
  • Adriana
    2,403 Intakes
    Senior Intake Specialist
    1 year
  • Sancia
    2,300 Intakes
    Senior Intake Specialist
    1 year
  • Jessica
    2,110 Intakes
    Senior Intake Specialist
  • Tomas
    1,869 Intakes
    Senior Intake Specialist
  • Cedric
    1,750 Intakes
    Senior Intake Specialist
  • Brigette
    1,532 Intakes
    Senior Intake Specialist
  • Rachel
    1,375 Intakes
    Senior Intake Specialist
  • Samuel
    1,272 Intakes
    Senior Intake Specialist
  • Timothy
    1,101 Intakes
    Client Success Coordinator
  • Amanda
    625 Intakes
    Senior Intake Specialist

OUR PRICING

We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.

OUR EXPERIENCE

We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.

CASES WE HANDLE

Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.