People

Intake Specialists at Legal Intake Professionals®
At Legal Intake Professionals®, our intake specialists aren’t just phone operators or call-center agents—they’re experienced legal intake experts who bring a combination of customer service skills, legal intake knowledge, and a passion for helping to every phone conversation. It’s our vision to complete all intakes for your firm with legendary empathy, consistent professionalism, and total focus, as a seamless extension of your firm. Years of legal intake experience informs the custom scripting that guides our expert legal intake specialists to excellent call outcomes for your firm.
We provide extensive, in-house training, so all our intake specialists have the benefit of our years of experience when they answer their first call. Our average intake specialist has processed more than 8,000 intakes, and our veteran specialists have handled between 10,000 and 40,000+ intakes during their years of experience at Legal Intake Professionals.
Our Legendary Quality Program
Our Legendary Quality Program rewards our team members for demonstrating our core values 24/7/365. Rather than focusing on call quantity alone, our Legendary Quality Program rewards our intake experts for demonstrating behaviors that enable them to serve as seamless extensions of your firm. Because when we address your potential leads with the same care and attention you expect from your staff, it’s not only a win for your potential clients, it’s a win for your law firm.
To equip your law firm with the 24-hour legal support services offered by Legal Intake Professionals, call us at (800) 896-4611 today.
The following team members have each processed between 5,000 and 50,000 intakes:
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Denise
45,057 Intakes
Team Manager
11 years -
Kimela
43,786 Intakes
Expert Intake Specialist
9 years -
Agnes
36,159 Intakes
Bilingual Expert Intake Specialist
15 years -
Richard
26,527 Intakes
Expert Intake Specialist
10 years -
Joshua
17,917 Intakes
Senior Intake Specialist
3 years -
Melissa
13,820 Intakes
Senior Intake Specialist
3 years -
Grecia
13,376 Intakes
Real Time Administrator
4 years -
Alyscia
11,032 Intakes
Senior Intake Specialist
5 years -
Lidis
10,852 Intakes
Team Manager
4 years -
Morgan
10,388 Intakes
Senior Specialist
2 years -
Emely
9,298 Intakes
Team Supervisor
4 years -
Lorenda
8,771 Intakes
Client Success Coordinator
2 years -
Madely
8,760 Intakes
Bilingual Senior Specialist
2 years -
Susan
8,736 Intakes
Client Services Coordinator
3 years -
Marquis
7,752 Intakes
Quality Coach and Training Bay Lead
3 years -
Amber
7,522 Intakes
Senior Intake Specialist
2 years -
Denisse
7,022 Intakes
Senior Intake Specialist
2 years -
William
6,652 Intakes
Interim Workforce Manager
4 years -
Wendy
6,470 Intakes
Senior Intake Specialist
1 year -
Nichole
6,208 Intakes
Senior Intake Specialist
2 years -
Stephanie
5,317 Intakes
Senior Intake Specialist
2 years -
Sayetzi
5,250 Intakes
Senior Intake Specialist
2 years -
Christian
5,250 Intakes
Senior Intake Specialist
1 year -
Jeriesha
5,014 Intakes
Senior Intake Specialist
1 year -
Leann
5,005 Intakes
Senior Intake Specialist
3 years -
Brittney
4,965 Intakes
Quality Coach
3 years -
Kesita
4,726 Intakes
Quality Coach
4 years -
Steysha
4,682 Intakes
Senior Intake Specialist
1 year -
Derek
4,243 Intakes
Senior Intake Specialist
-
Aday
4,156 Intakes
Quality Coach
2 years -
Jenna
4,037 Intakes
Senior Intake Specialist
1 year -
Jessica
3,975 Intakes
Senior Intake Specialist
1 year -
Valeria
3,577 Intakes
Senior Intake Specialist
1 year -
Yoceline
3,513 Intakes
Time & Attendance Coordinator
2 years -
Tralisa
3,361 Intakes
Senior Intake Specialist
1 year -
Jacqueline
3,288 Intakes
Senior Intake Specialist
-
Domonique
3,282 Intakes
Senior Intake Specialist
1 year -
Manrique
2,895 Intakes
Senior Intake Specialist
1 year -
Jakeata
2,825 Intakes
Senior Intake Specialist
-
Amanda
2,667 Intakes
Senior Intake Specialist
1 year -
Thomas
2,664 Intakes
Senior Intake Specialist
2 years -
Montserrat
2,623 Intakes
Senior Intake Specialist
1 year -
Juan
2,492 Intakes
Senior Intake Specialist
1 year -
Adriana
2,403 Intakes
Senior Intake Specialist
1 year -
Sancia
2,300 Intakes
Senior Intake Specialist
1 year -
Jessica
2,110 Intakes
Senior Intake Specialist
-
Tomas
1,869 Intakes
Senior Intake Specialist
-
Cedric
1,750 Intakes
Senior Intake Specialist
-
Brigette
1,532 Intakes
Senior Intake Specialist
-
Rachel
1,375 Intakes
Senior Intake Specialist
-
Samuel
1,272 Intakes
Senior Intake Specialist
-
Timothy
1,101 Intakes
Client Success Coordinator
-
Amanda
625 Intakes
Senior Intake Specialist

OUR PRICING
We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.

OUR EXPERIENCE
We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.

CASES WE HANDLE
Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.