People

Intake Specialists at Legal Intake Professionals^®

At Legal Intake Professionals®, our intake specialists aren’t just phone operators or call-center agents—they’re experienced legal intake experts who bring a combination of customer service skills, legal intake knowledge, and a passion for helping to every phone conversation. It’s our vision to complete all intakes for your firm with legendary empathy, consistent professionalism, and total focus, as a seamless extension of your firm. Years of legal intake experience informs the custom scripting that guides our expert legal intake specialists to excellent call outcomes for your firm.

We provide extensive, in-house training, so all our intake specialists have the benefit of our years of experience when they answer their first call. Our average intake specialist has processed more than 8,000 intakes, and our veteran specialists have handled between 10,000 and 40,000+ intakes during their years of experience at Legal Intake Professionals.

Our Legendary Quality Program

Our Legendary Quality Program rewards our team members for demonstrating our core values 24/7/365. Rather than focusing on call quantity alone, our Legendary Quality Program rewards our intake experts for demonstrating behaviors that enable them to serve as seamless extensions of your firm. Because when we address your potential leads with the same care and attention you expect from your staff, it’s not only a win for your potential clients, it’s a win for your law firm.

To equip your law firm with the 24-hour legal support services offered by Legal Intake Professionals, call us at (800) 896-4611 today.

The following team members have each processed between 5,000 and 50,000 intakes:

• Denise
  45,057 Intakes
  Team Manager
  11 years
• Kimela
  43,786 Intakes
  Expert Intake Specialist
  9 years
• Agnes
  36,159 Intakes
  Bilingual Expert Intake Specialist
  15 years
• Richard
  26,527 Intakes
  Expert Intake Specialist
  10 years
• Joshua
  17,917 Intakes
  Senior Intake Specialist
  3 years
• Melissa
  13,820 Intakes
  Senior Intake Specialist
  3 years
• Grecia
  13,376 Intakes
  Real Time Administrator
  4 years
• Alyscia
  11,032 Intakes
  Senior Intake Specialist
  5 years
• Lidis
  10,852 Intakes
  Team Manager
  4 years
• Morgan
  10,388 Intakes
  Senior Specialist
  2 years
• Emely
  9,298 Intakes
  Team Supervisor
  4 years
• Lorenda
  8,771 Intakes
  Client Success Coordinator
  2 years
• Madely
  8,760 Intakes
  Bilingual Senior Specialist
  2 years
• Susan
  8,736 Intakes
  Client Services Coordinator
  3 years
• Marquis
  7,752 Intakes
  Quality Coach and Training Bay Lead
  3 years
• Amber
  7,522 Intakes
  Senior Intake Specialist
  2 years
• Denisse
  7,022 Intakes
  Senior Intake Specialist
  2 years
• William
  6,652 Intakes
  Interim Workforce Manager
  4 years
• Wendy
  6,470 Intakes
  Senior Intake Specialist
  1 year
• Nichole
  6,208 Intakes
  Senior Intake Specialist
  2 years
• Stephanie
  5,317 Intakes
  Senior Intake Specialist
  2 years
• Sayetzi
  5,250 Intakes
  Senior Intake Specialist
  2 years
• Christian
  5,250 Intakes
  Senior Intake Specialist
  1 year
• Jeriesha
  5,014 Intakes
  Senior Intake Specialist
  1 year
• Leann
  5,005 Intakes
  Senior Intake Specialist
  3 years
• Brittney
  4,965 Intakes
  Quality Coach
  3 years
• Kesita
  4,726 Intakes
  Quality Coach
  4 years
• Steysha
  4,682 Intakes
  Senior Intake Specialist
  1 year
• Derek
  4,243 Intakes
  Senior Intake Specialist
  
• Aday
  4,156 Intakes
  Quality Coach
  2 years
• Jenna
  4,037 Intakes
  Senior Intake Specialist
  1 year
• Jessica
  3,975 Intakes
  Senior Intake Specialist
  1 year
• Valeria
  3,577 Intakes
  Senior Intake Specialist
  1 year
• Yoceline
  3,513 Intakes
  Time & Attendance Coordinator
  2 years
• Tralisa
  3,361 Intakes
  Senior Intake Specialist
  1 year
• Jacqueline
  3,288 Intakes
  Senior Intake Specialist
  
• Domonique
  3,282 Intakes
  Senior Intake Specialist
  1 year
• Manrique
  2,895 Intakes
  Senior Intake Specialist
  1 year
• Jakeata
  2,825 Intakes
  Senior Intake Specialist
  
• Amanda
  2,667 Intakes
  Senior Intake Specialist
  1 year
• Thomas
  2,664 Intakes
  Senior Intake Specialist
  2 years
• Montserrat
  2,623 Intakes
  Senior Intake Specialist
  1 year
• Juan
  2,492 Intakes
  Senior Intake Specialist
  1 year
• Adriana
  2,403 Intakes
  Senior Intake Specialist
  1 year
• Sancia
  2,300 Intakes
  Senior Intake Specialist
  1 year
• Jessica
  2,110 Intakes
  Senior Intake Specialist
  
• Tomas
  1,869 Intakes
  Senior Intake Specialist
  
• Cedric
  1,750 Intakes
  Senior Intake Specialist
  
• Brigette
  1,532 Intakes
  Senior Intake Specialist
  
• Rachel
  1,375 Intakes
  Senior Intake Specialist
  
• Samuel
  1,272 Intakes
  Senior Intake Specialist
  
• Timothy
  1,101 Intakes
  Client Success Coordinator
  
• Amanda
  625 Intakes
  Senior Intake Specialist