People

Legal Intake Professionals

Intake Specialists at Legal Intake Professionals®

At Legal Intake Professionals®, our intake specialists aren’t just phone operators or call-center agents—they’re experienced legal intake experts who bring a combination of customer service skills, legal intake knowledge, and a passion for helping to every phone conversation. It’s our vision to complete all intakes for your firm with legendary empathy, consistent professionalism, and total focus, as a seamless extension of your firm. Years of legal intake experience informs the custom scripting that guides our expert legal intake specialists to excellent call outcomes for your firm.

We provide extensive, in-house training, so all our intake specialists have the benefit of our years of experience when they answer their first call. Our average intake specialist has processed more than 8,000 intakes, and our veteran specialists have handled between 10,000 and 40,000+ intakes during their years of experience at Legal Intake Professionals.

Our Legendary Quality Program

Our Legendary Quality Program rewards our team members for demonstrating our core values 24/7/365. Rather than focusing on call quantity alone, our Legendary Quality Program rewards our intake experts for demonstrating behaviors that enable them to serve as seamless extensions of your firm. Because when we address your potential leads with the same care and attention you expect from your staff, it’s not only a win for your potential clients, it’s a win for your law firm.

To equip your law firm with the 24-hour legal support services offered by Legal Intake Professionals, call us at (800) 896-4611 today.

OUR PRICING

We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.

OUR EXPERIENCE

We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.

CASES WE HANDLE

Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.