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Susan

“New client Commonwealth Law Group was very impressed with Susan Pandorf’s customer service skills!”

Chris

“Rosenberg & Gluck was very impressed with the way Chris handled a recent difficult call.”

LIP® Tip: New Case Call Reporting

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At LIP®, we help you stay ahead by emailing intake details in real time. Read below to find out how we keep you in the loop!

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LIP® Tip: We’re Ready for Your Questions and Requests

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Do you have an on-call update? Script change? Invoice question?

Our LIP® staff is eager to assist on requests like these! Simply submit a support ticket or call our support line at (615) 695-8044. We will then work quickly and efficiently to resolve.

To learn how our support ticket system works, read our full FAQ below.

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Marquis

“Marquis grabbed a former client who has a new case and was calling the office at 8 p.m. We’re going to close her this morning.”

Joshua

“This was a difficult caller to deal with, and Joshua did a great job with it. Proud to have him on our team.”

Denisse

“I tested the process with LIP. Big thumbs up. Denisse did a great job.”

Morgan

“I just wanted you to know that I recently settled a case for $1,000,000 that Morgan initially took and connected to me on my cell phone.”

Tony

“Tony makes my job a little easier for me, and I appreciate him and his team’s efforts.”

Thomas

“Tommy’s call represented the meaning of LEGENDARY.”

OUR PRICING

We offer volume-based pricing plans, so you only pay for the services you use. Don’t miss another opportunity. Contact us today to see how we can help.

OUR EXPERIENCE

We’re more than just another telephone answering service that decided to start taking calls for law firms. We were founded as, and remain, 100% legal intake, and our intake specialists have completed more than 2 million intakes.

CASES WE HANDLE

Whether a call is about an auto accident, slip and fall, medical malpractice, pharmaceutical injury, nursing home abuse, or workers’ compensation claim, our legal intake specialists have the training, experience, mindset, and tools needed to handle it.